> ## Documentation Index
> Fetch the complete documentation index at: https://docs.speaklouder.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Activity

> Calls with transcripts, and the full history of everything the campaign did.

**Activity** has two tabs: **Calls** and **Action log**.

## Calls

The list of conversations is on the left, the details of the selected one on the right.

<img src="https://mintcdn.com/speaklouderpl/OQ-ItIDCFyGxwaZz/images/en/activity-calls.png?fit=max&auto=format&n=OQ-ItIDCFyGxwaZz&q=85&s=17e163b088981c50db1e230a4e9675d4" alt="Calls with the conversation list, AI summary and transcript" width="2880" height="1672" data-path="images/en/activity-calls.png" />

Filter with the **All / Qualified / Not qualified** tabs, the search box, or the sort button. For the selected call you get:

* the lead, the phone number and the **date**,
* direction (**Outbound** / **Inbound**), the outcome (**Answered** / no answer) and the duration,
* the **interest score** the AI gave the lead,
* **Summary**: the AI's recap of the conversation,
* **Transcript**: the full exchange as agent and customer bubbles,
* **Play recording**, when a recording is available.

**Open lead** jumps straight to that person's [lead card](/en/campaigns/leads#the-lead-card).

<Note>
  Only **answered** conversations show up here. Unanswered attempts and voicemail aren't listed, you'll find those in the Action log.
</Note>

## Action log

<img src="https://mintcdn.com/speaklouderpl/OQ-ItIDCFyGxwaZz/images/en/activity-action-log.png?fit=max&auto=format&n=OQ-ItIDCFyGxwaZz&q=85&s=b2f759b252fe142742c8314bd5b38f13" alt="Action log with calls and SMS in chronological order" width="2880" height="1672" data-path="images/en/activity-action-log.png" />

Everything that happened in the campaign, newest first: calls, SMS and emails, each with its outcome (`answered`, `No answer`, `sent`) and a timestamp. The date picker in the top-right narrows the view to a single day, and clicking a name opens that lead's card.

<Tip>
  The Action log is the quickest answer to "what did the campaign actually do yesterday?", no clicking through individual leads required.
</Tip>
