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Activity has two tabs: Calls and Action log.

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Calls

The list of conversations is on the left, the details of the selected one on the right. Calls with the conversation list, AI summary and transcript Filter with the All / Qualified / Not qualified tabs, the search box, or the sort button. For the selected call you get:
  • the lead, the phone number and the date,
  • direction (Outbound / Inbound), the outcome (Answered / no answer) and the duration,
  • the interest score the AI gave the lead,
  • Summary: the AI’s recap of the conversation,
  • Transcript: the full exchange as agent and customer bubbles,
  • Play recording, when a recording is available.
Open lead jumps straight to that person’s lead card.
Only answered conversations show up here. Unanswered attempts and voicemail aren’t listed, you’ll find those in the Action log.

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Action log

Action log with calls and SMS in chronological order Everything that happened in the campaign, newest first: calls, SMS and emails, each with its outcome (answered, No answer, sent) and a timestamp. The date picker in the top-right narrows the view to a single day, and clicking a name opens that lead’s card.
The Action log is the quickest answer to “what did the campaign actually do yesterday?”, no clicking through individual leads required.