Where the campaign’s leads come from, webhook, CSV, Meta Lead Ads or Shopify.
Source is where contacts enter the campaign. You pick the type once, when you create the campaign; this tab is where you configure it. Once leads arrive, they show up in Leads.
HTTP Webhook
CSV Upload
Meta Lead Ads
Shopify
Leads arrive in real time from any system that can send an HTTP request.1. Webhook address: SpeakLouder generates a ready-made URL with your token already in it. Point anything you like at it (a website form, Make.com, Zapier, your own backend) and have it send a POST request with the lead’s details. Make.com integration opens the ready-made connection to Make.2. Custom fields: extra data you want to hand the agent during the call, e.g. product_name. Add a key, pick its type and click Save fields. Keys allow lowercase letters, digits and underscores; anything else is converted for you.
The address contains your private token, treat it like a password. Anyone who has it can push leads into your campaign. Don’t paste it into public repos, screenshots or support tickets.
Custom fields you send show up on the lead card under Form data, and you can use them in the agent’s prompt as {{placeholders}}.
You upload a ready list of contacts from a spreadsheet.Drag a CSV file onto the drop zone or click Browse files. After the upload you map the columns in your file to lead fields (name, phone, email and so on).
The campaign has to be paused to upload a CSV. That’s deliberate, it stops the agent from calling half an imported list.
Start with a small test file and check the column mapping before you upload the whole list.
Leads from lead-form ads on Facebook and Instagram, delivered the moment someone submits the form.1. Connected Facebook Page: one connection per account, shared by every Meta campaign. You set it up in Integrations.2. Choose the source forms: click Load forms from Facebook and tick the forms this campaign should take leads from. You can use several forms in one campaign, but a single form can only feed one campaign.3. Fields on each lead: the question keys from the forms you picked. Use them in the agent’s prompt as {{placeholders}}.
For Shopify stores. The agent calls customers who abandoned their cart to remind them to finish the purchase.The tab walks you through five steps: install the SpeakLouder app in Shopify, import the ready-made flow in Shopify Flow, open it, connect it to this campaign and switch it on.
The names of the abandoned items arrive in a single product_names field, separated by commas. It’s set up for you, you don’t need to add a custom field for it, and you can use {{product_names}} in the agent’s prompt right away.
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